General
System Requirements
What are the current issues with RevolverHD?
What does RevolverHD do?
What are the demo restrictions for RevolverHD?
Can I copy RevolverHD Camera Archives back onto AVCHD cameras?

Activation
I've just bought an activation key but haven't received it
I've received my activation key, but RevolverHD won't accept it
I've lost my activation key. What do I do?

System Requirements

OSX 10.4 or 10.5 (Intel or PowerPC), OSX 10.6 (Intel only).

For iMovie exports to PlayStation3:
- QuickTime (current version)
- iMovie08, iMovieHD, Final Cut Express/Pro
- Playstation3
- A HD TV hooked up to your PS3

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What are the current technical limitations of RevolverHD?

We have no current known issues with RevolverHD.

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What does RevolverHD do?

RevolverHD does two things.

Firstly, RevolverHD can create an AVCHD DVD which will play on any compatible Blu-ray player (which is most of them). These DVDs can only contain MTS files straight from your camera.

Second, it can create a Camera Archive of your AVCHD movies on disk. This Camera Archive is a special folder structure that is identical to what is burnt to disk. This is the AVCHD folder structure. iMovie and Final Cut Express/Pro can both read this folder and convert the movies for editing.

AVCHD is the video format used on your AVCHD video camera and Blu-ray players.

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What are the demo restrictions for RevolverHD?

In demo mode you can create projects up to 250Mb in size, and burn/export 3 times. This gives you enough samples to determine whether or not RevolverHD will work on your system.

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Can I copy RevolverHD Camera Archives back onto AVCHD cameras?

Sorry, but no. Each camera model is slightly different in the exact way they implement the AVCHD file structure and formats, so its close to impossible for us to support this. The camera makers also don't want you doing this, so they make it hard to do.

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I've just paid for a activation key but haven't received it.

Your activation key is emailed to you as soon as your payment clears. Some of the free email services (such as Yahoo, GMail and Hotmail) have very aggressive SPAM policies which result in the activation key email being filed in your SPAM folder.

If you paid via eCheck at PayPal, your payment will not clear for a few days (usually 4). As soon as your payment clears, your activation key will be sent to you automatically.

Also if you have not heard back from us within 4 days, it is likely your ISP is blocking our responses. Try sending us an e-mail from an alternate account.

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I've received my activation key, but RevolverHD won't accept it

If your activation key is not accepted please send your RevolverHD log file to support, along with any error messages that were displayed.

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I've lost my activation key. What do I do?

If you've successfully registered RevolverHD you don't need your activation key anymore.

If you want to get a copy of your key for backup purposes, click here to have your activation key re-sent to you.

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