No more Forums for ShedWorx

We introduced the ShedWorx forums about a year ago to see how they would go. We hoped that we would see general questions about how to do stuff with HD video and photos. As it has turned out, most of the posts are individual support requests - e.g. "I can't get something to work".

Answering support questions via the forums is difficult and error prone for us. When you log a support ticket we have a number of people available to respond to the request and we will often move requests between our team to get the best people onto solutions. This is almost impossible when support questions are on the forums.

We are also getting organised with a better social media presence, which we have started with a new ShedWorx Facebook page, our YouTube channel and Twitter. There are still plenty of ways for you to ask general questions and interact with ShedWorx, which we hope will ultimately be better than the Forums.